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82
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Basado en 2644 comentarios en 8 portales
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Familia
30 ans
Calificado el
09/08/20
Correcta. La habitación pequeña.
Réponse de Hotel ALTICA*** Port d'Arcachon
Buenos dias, Gracias por tomarse el tiempo para dejarnos su impresión después de su estadía. Nos complace ver que apreció la ubicación y la bienvenida que se le brindó. Hemos leído cuidadosamente su comentario sobre el tamaño de la sala, lamentablemente no se puede hacer nada al respecto y lamentamos no poder cumplir con sus expectativas. ¡Esperamos darle la bienvenida nuevamente! Atentamente y un cordial saludo, Justine, Web manager des hôtels Altica
Pareja
60 ans
Calificado el
06/09/19
OK, the rooms were to small for an extended stay, breakfast excellent, but do not understand why you have to pay for parking, there was a LidL next to the hotel where a few what appear to be homeless people were e loitering, which was a bitvworying
Réponse de Hotel ALTICA*** Port d'Arcachon
Hello, thank you for your comment. Our private and secure parking is actually extra fee between the months of April and September, because the number of places is limited. We hope, however, that you have enjoyed your stay among us. Kind regards, Cynthia from Altica Group.
Pareja
30 ans
Calificado el
06/09/19
All good until charged for parking and not aware of this as was not clearly advertised online (booking.com or your own web site) Not Happy! Would be happy to receive money back, if you feel I am justified, I’ll leave this to your consideration.
Réponse de Hotel ALTICA*** Port d'Arcachon
Hello. Thank you for your comment. We regret to read this comment on your website : we do our best for our customers to spend a nice stay among us. As we already told you, the information regarding the parking fees appears on our website and on our Booking.com page you booked through. We so are not able to not charge you for the parking. We are sorry to learn that you did not see this information, but are unfortunately not responsible for this. We hope that the rest of your stay went well, and remain at your disposal for any further information. Kind regards, Cynthia from Altica Group.
Pareja
50 ans
Calificado el
30/08/19
La habitación era demasiado pequeña y resultó agobiante. No se encuentra realmente cerca del centro de Arcachon.