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Sus testimonios certificados

Nuestro índice de satisfacción del cliente
84
%
Basado en 2541 comentarios en 8 portales
Notas medias en los distintos portales
Customer Alliance
86%
Booking.com
81%
Expedia
83%
Facebook
82%
Google
84%
HolidayCheck
100%
Hotels.com
82%
Yelp
60%
Criterios de evaluación
Precio
4.1 / 5
Habitación
3.9 / 5
Lugar
4.2 / 5
Limpieza
4.5 / 5
Servicio
4.7 / 5
De Derek
Pareja
60 ans
Calificado el
06/09/19
OK, the rooms were to small for an extended stay, breakfast excellent, but do not understand why you have to pay for parking, there was a LidL next to the hotel where a few what appear to be homeless people were e loitering, which was a bitvworying
Réponse de Hotel ALTICA*** Port d'Arcachon
Hello, thank you for your comment. Our private and secure parking is actually extra fee between the months of April and September, because the number of places is limited. We hope, however, that you have enjoyed your stay among us. Kind regards, Cynthia from Altica Group.
Anónimo
Pareja
30 ans
Calificado el
06/09/19
All good until charged for parking and not aware of this as was not clearly advertised online (booking.com or your own web site) Not Happy! Would be happy to receive money back, if you feel I am justified, I’ll leave this to your consideration.
Réponse de Hotel ALTICA*** Port d'Arcachon
Hello. Thank you for your comment. We regret to read this comment on your website : we do our best for our customers to spend a nice stay among us. As we already told you, the information regarding the parking fees appears on our website and on our Booking.com page you booked through. We so are not able to not charge you for the parking. We are sorry to learn that you did not see this information, but are unfortunately not responsible for this. We hope that the rest of your stay went well, and remain at your disposal for any further information. Kind regards, Cynthia from Altica Group.
Anónimo
Pareja
50 ans
Calificado el
30/08/19
La habitación era demasiado pequeña y resultó agobiante. No se encuentra realmente cerca del centro de Arcachon.
De Mikel
Pareja
60 ans
Calificado el
06/05/19
Agradable, para volver.
Réponse de Hotel ALTICA*** Port d'Arcachon
Gracias por su lindo comentario ! Qué tenga un buen dia.
De Naiara
Pareja
20 ans
Calificado el
02/05/19
Habitación pequeña, cama cómoda pero pequeña.
De Daniela
Pareja
30 ans
Calificado el
22/04/19
Super recomendable